Custom CRM systems
All leads, clients and conversations from your website, WhatsApp and Instagram in one place. A pipeline that follows your sales process, one-click conversation takeover, full history of every contact.
Custom software & CRM
Software built to your process, ready for AI.
CRM, internal applications, web applications, sales and booking channels: we build software exactly around your processes. The difference from classic development? Every system is designed so that from day one it can take on AI chatbots, agents and automations — and grow with them instead of holding them back.
- 1 platforminstead of five spreadsheets, three inboxes and paper
- 100% customyour processes — not someone else's template and per-user licences
- AI from the startthe architecture plans for agents and automations, not bolts them on
Why does software today have to be AI-ready?
Most software companies will build you an application that works today. The problem comes tomorrow: when you want an AI chatbot that writes leads into the system, an agent that answers clients from your data, or an automation that sends reminders on its own — and it turns out the system does not support it. The data is unstructured, there is no API, and the rework costs as much as a new project.
We work the other way round, because we build AI systems every day. We design software around data, API access and permissions, so AI features are added when you are ready, without rebuilding what already works.
- Data structured from day one, because AI cannot work reliably on messy spreadsheets
- API access to every function, so an AI agent can both read and write data
- Role-based access and permissions: AI sees only what it is allowed to see
- A place for AI chatbots and agents planned in the architecture, not bolted on later
- Automations (reminders, reports, follow-up) plug in without rebuilding the system
What do we build?
Everything is built to order, around your processes. These are the most common types of systems clients ask for.
Internal applications
Records, work orders, inventory, documentation, reports. Applications that replace spreadsheets and paper, with role-based access and data that never gets lost.
Web applications and portals
Client portals, B2B ordering, membership systems. Your clients get an account and do everything themselves, while you see every activity in real time.
Sales channels
Online ordering, quote and estimate systems, order and payment tracking. Sales that work even when your team does not, connected directly to the CRM.
Booking systems
Appointment booking for practices, service centres, salons and services: calendar, automatic reminders, cancellations and waiting lists. Fewer missed appointments, less time on the phone.
Integrations and APIs
We connect the new software with the tools you already use: accounting, email, Google Sheets, existing databases. Data is entered once and travels on its own.
Our AI chatbots and agents and automations fit naturally into every system: the software is the foundation they work on.
Your property
The software is yours. The data is yours.
No per-user fees, no lock-in with us. A system developed for you remains your property, the data sits in your database and you can export it whenever you want. Our interest is that the system grows — so you continue the partnership because it is worth it, not because you have to.
From process to system in 4 steps.
You do not need to know anything about software. You know your business — we translate that business into a system.
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Analysis of your processes
We go through how the business actually runs: where data gets lost, what is copied by hand, what costs the team the most time. The software is drawn from the process, not the other way round.
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Proposal and architecture
You get a concrete proposal: what we build, what it looks like, what it costs and when it is done. The architecture plans for data, APIs and the places where AI will work from the start.
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Development with your feedback
We build in phases and show you working versions, so corrections happen during development, not after delivery. We test on your real data and scenarios.
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Rollout, training and growth
We migrate data from the old spreadsheets, train the team and monitor the first weeks of use. The system then grows: new modules, AI agents and automations as needed.
Questions before the decision.
Price, timelines, ownership, upgrading an existing system. No hedging.
How much does custom software development cost?
It depends on scope: a smaller internal application or booking system is more accessible, while a complete CRM with integrations and AI features is quoted per project. On a free consultation you get a concrete proposal with a price and timeline, with no hidden items.
Where can I get a CRM system with built-in AI?
Bolutions builds custom CRM systems with built-in AI features for businesses worldwide: an AI chatbot that writes leads directly into the CRM, agents that answer enquiries and automations that send reminders and reports. The first step is a free consultation where we analyse your processes.
How long does development take?
Smaller applications typically take 3 to 6 weeks; a complete CRM or larger system takes a few months, delivered in phases so you use the first parts while the rest is being built. You get the exact timeline with the project proposal.
Why custom software instead of an off-the-shelf tool like HubSpot or Salesforce?
Off-the-shelf tools charge a per-user licence every month and force you to adapt your process to their template, while most of the features go unused. Custom software follows exactly your process, has no per-user fees and remains your property. And when an off-the-shelf tool genuinely is the better option for you, we will tell you so openly on the consultation.
What does "AI-ready" software mean?
That the system is designed so AI can actually work inside it: data is structured, every function has an API, and access is controlled by permissions. Into such a system, an AI chatbot, agents and automations are added without rework — while in most software that requires an expensive rebuild or is impossible.
Can you upgrade our existing system?
Yes, when it is technically reasonable: we connect existing systems through APIs, add AI features and automations, or build a new module alongside the old system. If the existing system is the obstacle, you get a clear calculation of what pays off: an upgrade or a rebuild with data migration.
Who owns the software and the data when the project is done?
You do. Software developed for you is your property, and the data sits in your database and can be exported at any moment. No lock-in with us and no per-user fees.
Is maintenance included?
Support and fixes after rollout are included. For continuous development (new modules, AI agents, automations) we agree a monthly engagement — many clients continue through the digital transformation package where we run the company's entire digital operation.
Spreadsheets got you this far.
A system takes you further.
Free consultation: tell us how the business runs today, and we tell you exactly what we would build, with a price and a timeline.
Book a free consultation