AI is our core service
Chatbots, AI agents and automation are what we build every day, not an add-on to a broader offer.
AI automation agency · senior engineering from Serbia
Advanced B2B AI Automation for Your Business Growth
We build AI chatbots, process automation, custom CRM and websites for businesses worldwide. A senior engineering team from Serbia, delivering the quality of a top agency at rates that make outsourcing worth it. First system live in 2 to 4 weeks.
50+ AI systems in production, live today, not demos
16+ businesses trust us with their digital operation
120K+ messages our systems have exchanged with customers
Trusted by our clients
We have a system that works.
We adapt it to you.
The same framework applied to every business — shaped around your specific problems, people and goals. Here is how the collaboration works in practice, from the first call:
- Phase 01
Problem, goal, vision
We listen first. Before mentioning any tool, we need to understand your business.
- What is the burning issue holding you back right now?
- What is the goal, in numbers, not in wishes?
- Where is the business going long term? We build the system for that vision, not just for today.
60+ min free consultation, no obligations - Phase 02
Business audit
We assess your starting point: technology, processes, team and resources. The realistic state, no glossing over.
- Which tools do you already use and which do we keep?
- How do data and leads flow through the business, and where do they get lost?
- How ready is the team for AI and what do they need to get there?
20+ checkpoints we run on every business - Phase 03
Roadmap: what, when, who
Our proven framework, tailored to you. A concrete plan with priorities: first the changes that bring the fastest return.
- Clear phases: what gets built, who owns it, what is the deadline.
- Every item has an expected outcome in numbers.
- No upselling of things you do not need.
2–4 wks to the first system in production - Phase 04
We build together
We do not hand over the system and disappear. We train your team, walk them through the system and stay with you.
- Staff training for AI tools and the new system.
- We measure results and improve the system while it works for you.
- We are a partner, not another agency.
24/7 support and development after launch
Sounds like a plan that would work for you too?
Start with your problemOne agency.
The whole system.
Each service works on its own — and is strongest combined into one system. Everything is designed around your sales process and the tools you already use.
AI Chatbots & Agents
Sales, support and booking on your website, WhatsApp, Instagram and Facebook — 24/7, in English and any other language. The chatbot qualifies leads, books appointments and logs every conversation in your CRM. Internal AI agents handle tasks inside your team too.
Every conversation ends in your CRM, not in a lost inbox.
AI Automation
Processes that run themselves: follow-up emails, appointment reminders, invoices, reports, debt tracking, internal documentation. We connect AI with your CRM, databases and existing tools — without changing what already works.
Your team does what AI cannot. Everything else is automated.
Custom Software & CRM
CRM platforms, databases and applications built for your industry — instead of spreadsheets where leads get lost. Full conversation history, one-click takeover, all data in one place.
One platform instead of five spreadsheets and three inboxes.
Website Development
Websites that clearly tell your story — optimised for Google and AI search, with integrated AI systems and automations from day one. We handle domain, hosting and email setup too.
A site that ranks and converts, not just looks good.
AI Team Training
We train your team to use AI tools properly — from ChatGPT, Gemini and Claude to advanced custom systems — with secure handling of company data. We stay until the team is genuinely productive, not just shown a demo.
A team that uses AI every day, not a tool collecting dust.
Our speciality
Complete digitalisation of your business.
One partner for everything.
You run your business, we run your entire digital operation. We set the foundation for AI adoption, then build your complete digital presence: website, CRM, applications, Google, ads, social media and marketing. Everything a business needs to operate and sell online properly.
One point of contact
You communicate with one partner, not seven contractors across seven disciplines.
Lower total cost
One team delivering the whole thing costs less than the sum of specialist agencies.
Nothing gets lost
No re-briefing between agencies. You effectively outsource your entire digital operation.
Turnkey
Complete Digital Transformation.
One team, one plan, one responsibility: from foundations to marketing.
Book a free consultation More about the package →- Foundation: clean processes and data, ready for AI
- Website optimised for Google and AI search
- Custom CRM and applications instead of spreadsheets
- AI chatbots and process automation
- Google presence, advertising and social media
- Team training and ongoing support and development
Results that speak
for themselves.
Don't take our word for it. Here is what businesses that went through the process say.
Bolutions have created chat bot for our website. The whole process was very fast, efficient and problem free. The bot helped us immensely with client communication, booking of the appointments, advising clients about our services and opening hours as well as providing clients with some medical advice. I can highly recommend them.
The Bolutions team showed exceptional creativity and understanding of our needs, quickly turning our ideas into a functional and visually striking website. We would especially highlight their support in setting up and automating the registration system for new members of our association. Warm recommendation to anyone looking for a reliable, creative and dedicated team.
This application has 100% removed any worry that a patient might forget an appointment, a check-up or a scale removal. I have also become someone who never forgets a birthday. An irreplaceable tool in communication, the most important part of this business.
The application has made our clinical work immensely easier. All information is in one place and the whole team is always up to date with every change, without constant phone calls. Highly recommended for anyone aiming for better organisation the easiest way.
Delivery was very fast. They set up our email addresses, took over the entire server and domain procedure and designed a first-class website with professional animations. We will definitely work together on AI as well.
First an AI chatbot that books appointments, then an application and automations that remind patients and track recovery. Every step of the collaboration made our work easier; today the system works instead of us.
Industries
we work in.
We do not build generic solutions. Every system comes from the real processes of one industry, with case studies and numbers behind it.
Dental practices
We developed a complete CRM and practice management app: patient records, automatic reminders, a contact database and an AI chatbot that books appointments. Five dental practices work with us.
−40% missed appointments at the practice that introduced everything
Veterinary clinics
For veterinary clinics in Serbia and London we build AI chatbots that triage owner enquiries, reminders for vaccinations and check-ups, and clinical apps that keep the whole team in the loop.
−60% emails and 3× more memberships sold at a London clinic
E-commerce
For online stores we recover abandoned carts via WhatsApp, automate the answers to the same recurring questions and run order tracking and returns without people.
2× more accessories sold through the AI assistant at our client
Instagram shops
For brands that sell through Instagram DMs we build an AI that answers every message instantly, takes the customer from question to order and works at three in the morning, without anyone having to be online.
No message unanswered, no sale lost to waiting
Law firms
Lawyers do not need a chatbot on the website but AI inside the firm: drafting contracts and emails, searching the firm’s documentation, faster onboarding of junior colleagues and training the team to use AI safely.
Up to 30 working days a year returned to every lawyer
Travel agencies
A traveller writes to five agencies and buys from the one that replies first. We build AI that answers about packages instantly, on the website, Instagram and WhatsApp, and reactivates travellers from past seasons.
78% of buyers buy from the provider that responds first
Hotels
For hotels we built a custom guest app: a QR code in the room, orders and requests without calling reception. Plus an AI chatbot for bookings on the website and automation of internal processes.
Reception relieved, guests served without waiting
Repair shops and technical support
For repair shops, AI takes over what interrupts them most: hundreds of the same technical questions, appointment booking and the question of all questions, “is mine ready yet?”. Technicians work, AI answers.
−70% interruptions at our client’s repair shop
Real estate
For estate agencies, AI answers listing enquiries instantly, qualifies buyers by budget and location, schedules viewings and keeps the buyer and seller base alive while agents close.
No listing enquiry unanswered, agents work only with serious buyers
About us
Your partner for AI
and digitalisation.
Bolutions is an AI agency with a senior Serbia-based engineering team, specialising in AI chatbots, process automation and custom AI systems for companies worldwide that want to scale sales, customer support and internal processes with artificial intelligence.
We don't build generic
ChatGPT bots.
We build AI systems that understand your business, connect to your existing tools and independently handle the tasks that drain your team’s time. We combine ChatGPT, Gemini, Claude and custom integrations into stable solutions: measurable results, not technical demonstrations. As your outsourced digital partner we fix the process, automate it with AI agents and train your team to run the system.
Measurable results
Hours returned to the team, faster customer responses, fewer missed appointments. We measure before and after.
One team for everything
Website, CRM, AI and marketing in one partnership, instead of seven separate contractors.
Global clients, European base
Projects with dental practices, veterinary clinics, hotels and e-commerce businesses, from Serbia to clients across the English-speaking world.
Ready to turn the chaos into a system?
Book a meetingContact
Free
consultation.
Briefly describe the process slowing you down — we come back with a concrete proposal, not a sales call. Or reach us directly: