A traveller sends the same enquiry to five addresses
The enquiry that reaches you reaches your competitors the same minute. The agency that replies in three hours has replied to a buyer who already paid for a package somewhere else.
Industries we serve: Travel agencies
AI solutions for travel agencies.
A traveller looking for a package writes to several agencies at once and buys from the one that answers first. We build an AI chatbot for travel agencies that answers about packages in a second on the website, Instagram and WhatsApp, sends pre-trip reminders and wakes up the traveller base from past seasons.
- 78%of buyers buy from the provider that replies to the enquiry first
- 1 secondto an answer about dates, prices and departures, 24/7
- 3 channelswebsite, Instagram and WhatsApp from one package database
Where agencies lose travellers?
At the peak of the season an agency rarely loses travellers on the offer. It loses them on reply speed and a forgotten database.
The team retypes the same answers instead of selling
Is there availability, what is included, what is the deposit, what is the hotel like. The answers already exist in the price list, but every time a person who could be closing sales types them again.
The traveller base from past seasons sits unused
Travellers who travelled with you last year are the easiest sale this year, but nobody contacts them systematically. That base is the most valuable part of the agency, and it goes unused.
Group notifications go out manually and unreliably
Messages about departures, documents and changes are sent by hand, so someone always stays uninformed. WhatsApp messages with delivery confirmation solve that more reliably than SMS.
What we build for agencies.
The AI learns from your packages and price lists, so it answers like your best salesperson.
An AI chatbot that sells packages
On the website, Instagram and WhatsApp it answers about dates, prices and conditions in a second, qualifies the enquiry and hands it to an agent ready to close the sale.
Learn more →Pre-trip reminders
WhatsApp messages about payments, documents, departures and changes, automatically following each group’s calendar. More reliable and richer than SMS.
Learn more →Reactivating travellers from past seasons
The base from past seasons is segmented and woken up: whoever flew to Greece gets new Greece dates, and families get family packages. The cheapest sale is to someone who already knows you.
Follow-up that does not let a warm enquiry go
A traveller who asked but did not book gets an automatic message while the interest is still alive. No warm enquiry goes cold forgotten in the inbox any more.
Reply speed · Selling travel
In travel, the agency that replies first wins
Sales research is unambiguous: a buyer kept waiting is already talking to the competition. Contact within the first five minutes multiplies the chance an enquiry becomes a booking, and after ten minutes that chance drops sharply. AI answers in a second, every time.
- AI runs an unlimited number of conversations at once, so peak season no longer means missed enquiries
- Every enquiry gets qualified: destination, dates, number of people and budget
- The agent receives a prepared enquiry and closes the sale instead of retyping the price list
78% of buyers buy from the provider that responds first lead response research
21× higher chance of a qualified enquiry when replying within 5 minutes Harvard Business Review / MIT
80% lower chance of a sale if the reply takes 10 minutes instead of 5 lead response research
What travel agencies ask us.
Direct answers before you even book a call.
How does the AI know prices and availability?
It connects to your price lists and spreadsheets, or to your booking system if you use one. When the data changes, the AI answers from the new data.
What if a traveller asks for something the AI does not know?
The conversation goes to an agent with the full context: destination, dates, number of people, budget. The agent does not start from scratch but closes the sale.
Does this work at the peak of the season too?
That is when it works hardest: AI runs an unlimited number of conversations at once, so the peak no longer means missed enquiries.
Can we start with just one channel?
Yes, it usually starts with the website or Instagram, and the other channels are added once the system proves itself.
How much does an AI chatbot for a travel agency cost?
It depends on the number of channels and scenarios. A chatbot for package enquiries is a smaller investment than a complete system with reminders and base reactivation, and you get an exact proposal after a free consultation.
Does the AI work with international travellers too?
Yes. The AI runs conversations in English, Serbian and other languages from the same package database, so an international traveller gets the same accurate information as a local one.
You build the packages.
AI sells them first.
Free consultation: show us how enquiries arrive today, and we tell you how many are falling through and how AI catches them.
Book a free consultationOr explore all industries we work in.